Tango the Australian Cattle Dog
It’s a big decision to move one’s beloved pet across the globe. It’s a also a big move for the pet! I cannot fault Pet Express in their assistance to help move our dog back home (Australia) from the US from the very first time I contacted them for a quote, until I picked my dog up from the airport. They were extremely responsive – and patient – in answering all my questions throughout. Importantly, they were very knowledgeable about the intricacies of Australian quarantine and import laws, and provided a timeline and checklist to ensure everything was done correctly and on time. And perhaps best of all, as my dog travelled across country, they provided me multiple updates, emails and photos. (Not that cost is the driving factor when looking after a family member, but they were also very competitive on price.) My dog arrived home after her stint in Quarantine (who, unlike Pet Express, does not give regular updates) happy and healthy. We give Pet Express five barks!