Tucker the Labradoodle
We recently moved to Australia from NY and when researching the process to ship our dog it seemed quite daunting. But then we found Pet Express. Right from the start they were very helpful and made the entire process an easy one. From the start, Scott and Tisha went above and beyond with all their help and support. When we first inquired about the transport process, Scott called me to answer all my questions. Tisha would always promptly follow up with any of my questions. She checked in on me during as I was preparing my dog for his epic journey. Once we got to Australia Scott was such a helpful point of contact. He keep me up to date with my dog and when he would arrive. Scott continued to answer all my questions while my dog was in quarantine. Scott even checked up on my dog after he arrived home! Every Pet Express employee we encountered during this undertaking cared about the well being of my dog. It was nice and comforting to get photos and written updates on my dog’s wellbeing. If anyone is planning to ship their animal overseas definitely give Pet Express a call!